Stewart D., Aug 30, 2026

Wonderful! I extended my stay twice, and ended up staying 3 days. All the facilities you could possibly want, good views from the windows, pleasant, cheerful and attentive staff. I enjoyed exploring IKN using the hotel's bicycles, from the core government area, to the extreme north (still under construction), to the extreme south (likewise). Yes, it's quite hot (32-33 deg) on the bike, but the breeze at this time of year makes it quite tolerable, even when cycling for a couple hours in the middle of the day. Quite nice at night, dropping to 24 degrees. Also, it's easy travelling around IKN in the air-conditioned free buses. The routes have expanded since last time I was here. Access by bus from Balikpapan is more frequent too, from the airport and Batu Ampar terminal. There are only two hotels inside IKN (despite what the maps show), I've stayed in both but I keep coming back to Swissôtel!

Evlyn R., Aug 25, 2026

Good Sevices, clean and recomended

Grace S. D., Aug 24, 2026

The AC worked very well, especially when the weather outside was extremely hot and sunny. The room was also very clean

Belmart T. H., Aug 18, 2026

Swissôtel Nusantara completely exceeded my expectations! From the seamless check-in and modern luxury design to the fantastic hospitality, every moment was top-tier. The staff went above and beyond to make the stay unforgettable. I’ll definitely be back!

Roihot P., Aug 18, 2026

Breakfast the taste is so so and the menu isn't very varied, need improve the playground for children